We understand you might be eager to receive your order. The average delivery time for our products is usually around 5-7 business days.
Occasionaly. unforeseen circumstances may cause a delay n delivery. We apologize for any inconvenience this may cause. Rest assured, we are actively monitoringthe progress of your order and doing everything we can to ensure timely delivery.
We regularly send you shiping updates via email. These emails may sometimes end up in your spam folder,so we recommend checking there as well.
Want more details? No problem To track the exactlocation of your package, we recommend using our Track & Trace service. You can enter the tracking number youreceived into the dedicated Track & Trace section on our website. This sives you direct access to the most up-to date delivery information.
We understand you want to stay nformed about your order status.
With our Track & Trace service, you can follow the real time status of your package yoursef.
Frequently Asked Questions
Where is my order?
Can Icancel my order?
Cancellation is not possible once the order has been sent to our shipping team for sorting and processing. Ifyou want to cancel, please contact us as soon aspossible.
I want to return my product - how does it work?
We always strive to make our customers happy with our products. We know we can't please everyone, but if you feel our product is not acceptable, don't hesitate to
email us and we will help you solve the issue.
Ifyou would like to retun an order, we are happy to assist you. Products covered by our return policy can be returned within 14 daysof receiving the goods. Email
us and we will guide you through the process.
Once we receive the returned item, we wllprocess it as quickly as possible. Please note that you are responsible for the cost of return shipping.
For more details, please see our Return Policy.
What are the shipping costs?
There are no shipping costs - we cover them ourselves!
How long will it take to receive my order?
The average delivery time is 7 business days.
I received a defective or wrong product - what should I do?
Contact us at info@mantroforce.com. We will ask you to provide some phOnce our team has reviewed the information and confirmed your case, wewill arrange a replacement. Unfortunately, we cannot provide a replacement withoutvisual proof of the defect or incorrect item.
I want to return an order - what should I do?
Our return address is international. You must contact our team for the return address. Be sure to provide the tracking number so we can track the item back to ourwarehouse.
If you return an order without requesting the return address or without providing the reason for the return, no refund will be issued.
Do I have to return the entire order?
Yes, the entire order must be returned with labels attached and items unused. If an item shows signs of use, no refund will be issued.